Emotion-tracking AI on the job: Workers fear being watched—and misunderstood
Published Date: 3/6/2024
Source: phys.org
Emotion artificial intelligence uses biological signals such as vocal tone, facial expressions and data from wearable devices as well as text and how people use their computers, promising to detect and predict how someone is feeling. It is used in contexts both mundane, like entertainment, and high stakes, like the workplace, hiring and health care.