Online brand advocacy and Gen Z consumer behavior
Published Date: 2/23/2024
Source: phys.org
Understanding the dynamics of online brand advocacy is increasingly important in today's digital landscape, particularly for businesses targeting Generation Z (Gen Z) consumers. A study in the International Journal of Internet Marketing and Advertising surveyed 221 students intending to explore the factors influencing online brand advocacy behavior and its impact on purchase intentions and also examining the involvement of social media.