Boeing replaces head of 737 MAX program following door plug blowout
Boeing has replaced the head of its troubled 737 MAX program following an emergency blowout involving one of the aircraft during an Alaska Airlines flight last month, according to a memo sent to employees and seen by multiple media outlets on Wednesday.
Why it matters: The executive's departure comes after a federal watchdog said the near catastrophe that's renewed scrutiny on the company was likely caused by missing bolts.
- Ed Clark, the executive who left the company, has been replaced by Katie Ringgold, who was previously Boeing's vice president of 737 delivery operations.
- She also replaces him as manager of the company's production facility in Renton, Washington, which is the final assembly site of 737 MAX airliners, according to Reuters.
Catch up fast: Passengers and crew were unharmed in the near disaster, but the blowout prompted the Federal Aviation Administration (FAA) to order operators to ground and inspect all 737 MAX 9 jets.
- Most of the jets have returned to service, but inspections revealed quality control issues such as loose bolts with several aircraft.
- 737 MAX series jets were previously involved in two crashes, one in 2018 and another in 2019 that killed at least 346 people.
- The FAA has promised to increase scrutiny of Boeing's production practices in part by sending its inspectors to Boeing facilities.
The big picture: The National Transportation Safety Board said earlier this month that preliminary findings indicated quality control issues were also behind the door plug blowout.
- It said the mid-exit door plug that tore off the aircraft midflight appeared to have been missing at least four bolts needed to prevent upward movement.
Of note: The aircraft involved in the incident was practically brand new, with Alaska putting it into service in November 2023.
- The board said records showed that the plane underwent repairs in September 2023 that involved removing the affected door plug from the plane's fuselage.
- The NTSB said it couldn't conclude whether the bolts were in place before the repairs, but it said photos indicated they were missing after the repairs were completed.
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Editor's note: This story has been updated with additional details.