Why locking in subscribers can hurt businesses in the long run
Published Date: 7/14/2022
Source: phys.org
Promotional offers for newspapers, gym memberships, internet and phone services, and other subscription-based businesses sometimes come with a catch: after a honeymoon period of reduced pricing, the business renews the membership automatically, at a higher price. Then customers may find themselves unwittingly paying a recurring membership for something they don't fully use or want.