Superintendent Alberto M. Carvalho recounts the software outage that hindered connection to online learning within the Miami-Dade County Public Schools system, during a press conference at iPrep Academy in Miami, Florida on Aug. 31, 2020. Video by Daniel A. Varela / Miami Herald Read more: https://hrld.us/3gRVFdE More from the Miami Herald: Subscribe: https://www.youtube.com/user/miamiherald Twitter: https://twitter.com/MiamiHerald Facebook: https://www.facebook.com/miamiherald/ Website: https://www.miamiherald.com/